NRJ-Maid assigns particular importance to the following two values that guide its service:
The franchisees of NRJ-Maid are highly qualified, meticulous and discrete professionals specialized in their field. The cleaning activity is often associated negatively to a small job, accessible to all, and sometimes undeclared. However, beyond these many stereotypes, it is primarily a job in itself. Housekeeping requires not only professional skills but also many personal and interpersonal abilities and qualities. We therefore assign great importance to the professionalism of our franchisees; this is why they are selected through multiple tests, followed by an ambitious policy of yearly training sessions.
2. Ensured Satisfaction
One of the key principles of NRJ-Maid is the satisfaction of both its customers and its franchisees.
The satisfaction of our customers is our top goal. This is why we pay special attention to their needs and expectations in the very heart of our approach, as evidenced by:
- A simple offer
- Quality cleaning services
- Trustworthy and competent franchisees
- A personalized follow-up of customer satisfaction
- Several Bonuses
Our franchisees are responsive to the specific needs of each of their clients. They establish a strong and trusting relationship with them.
The satisfaction of our franchisees
The satisfaction of our franchisees means paying constant attention to problems encountered when carrying out their tasks, and improving working methods. We hold regular internal training sessions, whether collectively or individually, in order to keep our franchisees updated and to provide you with the better service.